Returns & Exchanges
At Shrubbly, we want you to love every sip of our organic sparkling shrubs. Due to the perishable nature of our beverages, we offer a satisfaction guarantee and will replace or refund any items that arrive damaged or do not meet our quality standards.
Return Process
- 1.Inspect Your Order
Upon delivery, please check your cans for any signs of transit damage or leaks and ensure your order is complete.
- 2.Contact Support
If there is an issue with your Shrubbly, email our team within 14 days of receipt with your order number and photos of the product.
- 3.Review Process
Our team will review your request within 48 hours to determine if a replacement shipment or a full refund to your original payment method is appropriate.
- 4.Recycle the Rest
There is no need to mail liquid products back to us; simply enjoy the remaining stock or recycle the aluminum cans according to local guidelines.
